UNITED

Important travel notices

 

We want you to have the most accurate information as policies change. If you have a trip planned, visit the Travel-Ready Center for the most up-to-date information about entry restrictions, testing requirements and more. If you don’t have a trip planned, use our interactive map to view location-specific travel requirements.

How to change, cancel or rebook your flight

COVID-19 positive test result or exposure with symptoms

If you’ve tested positive for COVID-19, are feeling symptoms or have recently been exposed to someone who tested positive for COVID-19 the CDC recommends you don’t travel for 5 days. See their website for more information.

Travel waivers and updates

If you’ve already booked your flight, everything you need to prepare for your upcoming trip is in the Travel-Ready Center.

If you want to review COVID-19 entry restrictions and requirements by destination, visit our COVID-19 travel entry requirements map.

If you’re traveling internationally, you can also find the latest country-specific information through the U.S. Department of State websiteIf you’re traveling to the U.S., please also see the entry requirements below and visit the CDC State and Territorial Health website for up-to-date restrictions on each U.S. state.

If you’re traveling within the U.S., please visit the CDC State and Territorial Health website for up-to-date restrictions on each U.S. state.

 

Global

COVID-19-related requirements for travel to the U.S.

For flights departing after 12:01 a.m. EDT on June 12, 2022, all travelers entering the U.S. are required to provide information for the purposes of contact tracing. This includes personal contact information and details about your travel plans. This information will only be used by the CDC to track potential exposure to an infectious disease, such as COVID-19.

Very limited exceptions to these rules may apply. Learn more about the latest rules for travel to the U.S., read the official guidance from the CDC.

Before traveling to the U.S. as a noncitizen, make sure all other travel documents are valid and up-to-date, including your ESTA status (for eligible travelers visiting the U.S. for 90 days or less). . Learn more about ESTA

To check specific entry restrictions for your trip, please enter your information on our Travel Restrictions page.

Updated June 10, 2022

Change fees are gone

We’ve permanently gotten rid of change fees for most Economy and premium cabin tickets for travel within the U.S., or between the U.S. and Mexico or the Caribbean. There also won’t be change fees for other international travel originating in the U.S. Learn more

For all other standard Economy, Basic Economy and premium cabin tickets issued by January 31, 2022, you can change your flight without a change fee See terms and conditions

Traveling on partner airlines

If your trip includes travel on another airline, we recommend reviewing their travel guidelines to ensure you have a smooth trip.

Mexico and Central America

Waiver: Popocatepetl Volcanic Ash

Original ticket must have been purchased by:

March 14, 2023

Original travel dates

March 15, 2023 – April 15, 2023

Flight changes:

The change fee and any difference in fare will be waived for covered United flights, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed. View your reservation and select Change Flight to search for alternate flights.

  • O&D must be PBC or MEX

Rebooking window: March 15, 2023 – April 23, 2023

Airports

  • Puebla, MX (PBC)

North America

Waiver: Northern Plains Winter Weather

Original ticket must have been purchased by:

April 2, 2023

Original travel dates

April 3, 2023 – April 5, 2023

Flight changes:

The change fee and any difference in fare will be waived for United flights departing on or before April 8, 2023, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed. View your reservation and select Change Flight to search for alternate flights.

Rebooking window: April 2, 2023 – April 8, 2023

Airports

  • Bismarck, ND (BIS)
  • Scottsbluff, NE (BFF)
  • Casper, WY (CPR)
  • Cheyenne, WY (CYS)
  • Cody, WY (COD)
  • Devils Lake, ND (DVL)
  • Dickinson, ND (DIK)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Gillette, WY (GCC)
  • Jackson, WY (JAC)
  • Jamestown, ND (JMS)
  • Laramie, WY (LAR)
  • Minot, ND (MOT)
  • Rapid City, SD (RAP)
  • Riverton, WY (RIW)
  • Rock Springs, WY (RKS)
  • Sheridan, WY (SHR)
  • Sioux Falls, SD (FSD)
  • Williston, ND (XWA)

Waiver: Northeast Severe Weather

Original ticket must have been purchased by:

April 04, 2023

Original travel dates

April 6, 2023 – April 7, 2023

Flight changes:

The change fee and any difference in fare will be waived for United flights departing on or before April 12, 2023, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed. View your reservation and select Change Flight to search for alternate flights.

Rebooking window: April 5, 2023 – April 12, 2023

Airports

  • New York/Newark, NJ (EWR)
  • Washington, DC – Dulles (IAD)

Waiver: South Texas Severe Weather

Original ticket must have been purchased by:

April 04, 2023

Original travel dates

April 6, 2023 – April 7, 2023

Flight changes:

The change fee and any difference in fare will be waived for United flights departing on or before April 12, 2023, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed. View your reservation and select Change Flight to search for alternate flights.

Rebooking window: April 5, 2023 – April 12, 2023

Airports

  • Austin, TX (AUS)
  • Houston, TX (IAH)
  • San Antonio, TX (SAT)

Waiver: Chicago Severe Weather

Original ticket must have been purchased by:

April 3, 2023

Original travel dates

April 4, 2023 – April 5, 2023

Flight changes:

The change fee and any difference in fare will be waived for United flights departing on or before April 9, 2023, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed. View your reservation and select Change Flight to search for alternate flights.

Rebooking window: April 4, 2023 – April 9, 2023

Airports

  • Chicago-O’Hare, IL (ORD)